PRIVACY POLICY AND PERSONAL DATA PROTECTION

 

In compliance with the provisions of Organic Law 15/1999 of December 13, on Personal Data Protection (hereinafter LOPD) and Royal Decree 1720/2007 of December 21, which approves the development regulation of the LOPD (hereinafter RDLOPD), Gestiones Internaciones Revert S.L. (hereinafter JOENFA S.L.) wishes to inform the user of the website about its policy regarding the processing and protection of personal data of those individuals who voluntarily communicate with JOENFA S.L. through email, fill out data collection forms, make an online purchase, or use any other service on the website that involves the communication of their personal data to JOENFA S.L.

JOENFA S.L. informs the user of the website that this privacy policy contains all aspects related to the processing of personal data carried out by JOENFA S.L. as the responsible party through the website. If the user—after reading this document—continues to use the services, they will be expressing their explicit acceptance of this privacy policy and personal data processing. Otherwise, the user must leave the website.

Furthermore, the user is informed that these conditions will be supplementary to any others that may be established in relation to the same subject matter and communicated to the user, without limitation, through registration forms, contract conditions, or specific service conditions. The present policies shall be complementary to the previous ones in matters not contradictory.

The user is informed that any processing of personal data will be subject to the applicable legislation in Spain on data protection, as established by the LOPD and its complementary and development regulations.

For these purposes, personal data is understood to mean any information concerning identified or identifiable individuals, which in the latter case, unequivocally identifies the data subjects. A user is defined as any identified or identifiable individual who uses an information society service provided on this site and communicates their personal data to JOENFA S.L., including, but not limited to, email, completion of data collection forms, online purchase, or other methods.

 

1. IDENTIFICATION OF THE COMPANY RESPONSIBLE FOR THE DATA FILE

JOENFA S.L. informs the user of the website about the existence of various personal data processing activities and files for which Gestiones Internaciones Revert S.L. (hereinafter JOENFA S.L.) is responsible. These data files collect and store personal data derived from the operation of this website or that the user communicates to JOENFA S.L. through any means.

 

2. PURPOSES FOR WHICH PERSONAL DATA IS COLLECTED

The user who accesses the website of JOENFA S.L. is not required to provide personal information to use the site. Therefore, any communication of data will be voluntary, as the user has chosen to navigate or use the services in a personalized manner.

However, JOENFA S.L. also has, in particular and without limitation, data collection forms for users to subscribe to specific services on the website, such as, without limitation, prior registration for making an online purchase, those forms required during the online purchase process for users to manage the transaction, forms for managing guarantees, cancellations, and returns, contact forms, as well as other forms that JOENFA S.L. may decide to include on the website.

In this sense, in particular and without limitation, if the user is interested in accessing specific services that are conditioned upon prior registration, they will need to complete the personal data request forms or other means for subscribing to the particular services offered through the website. Notwithstanding the provisions of these conditions, in the aforementioned cases, the data processing conditions specifically established and communicated to the user by JOENFA S.L. through registration forms, online purchase conditions, and/or conditions of specific services shall take precedence. The current policies will be complementary and subsidiary to those previously established, except where they contradict each other.

JOENFA S.L. generally does not request sensitive data from the user, which, in accordance with Articles 7 and 8 of the LOPD, includes data related to race or ethnic origin, religious beliefs, criminal records, physical or mental health, or sexual orientation. In the event that processing of any of the aforementioned personal data is required and necessary, JOENFA S.L. will request the user’s explicit consent to collect and use this information, clearly and explicitly informing the user of the purpose of collecting and processing that information.

Notwithstanding the above, the communication of such data by the user to JOENFA S.L. represents an explicit manifestation of the user’s consent for JOENFA S.L. to process the data in accordance with the legitimate purposes that motivate such communication.

 

3. INFORMATION AND CONSENT

When the user does not maintain any legal relationship with JOENFA S.L., they must take into account and be informed that sending an email to JOENFA S.L. – to the email addresses published in the “Contact” section – as well as the communication of any other personal data to JOENFA S.L. through any means, entails or implies the user’s free, unequivocal, specific, informed, and express consent for the processing of their personal data by JOENFA S.L.

In general, the processing of personal data of users may be carried out – without limitation and by way of example – for the following purposes:

• In the event the user contacts JOENFA S.L. to make inquiries or request information, the processing of data will be done with the purpose of addressing and responding to the communications received, as well as sending the requested information to JOENFA S.L.
• If the data is provided to JOENFA S.L. for registration on the site, the data will be processed for the purpose of managing the registration process on this website and ensuring proper management of the user’s account. In their account, the user will have access to various services and will be able to view their order history, details of orders, discount coupons, gift lists, and personal data.
• If the user is registered, JOENFA S.L. may use their data to send them information related to the service, including notifications about potential service interruptions, changes in services, modifications to usage policies, privacy policies, cookie policies, and/or purchases through the site, or other actions that may need to be carried out within the framework of the established legal relationship.
• If the data is provided for an online purchase, the data will be processed to manage the purchase, including authenticating the user’s identity, processing their order, collecting payment, delivering the product, managing warranties, returns, and the right of withdrawal, customer service, discount vouchers, and any other purposes directly or indirectly derived from making an online purchase through the website. This will be done without prejudice to the specific information provided in the Particular Conditions of Contract and in the data request forms used for these purposes.
• In cases where the user explicitly agrees to receive commercial communications related to the products and services marketed by JOENFA S.L., as well as those marketed by its partners in relation to the following sectors: furniture and decoration, their data will be processed to manage the sending of such communications and the possible revocation of the user’s consent, opposition to the processing, cancellation, or exclusion from receiving advertising communications and services. For this purpose, JOENFA S.L. may process the minimum necessary data to ensure the cessation or non-receipt of commercial advertising communications when the user has requested it.

Accordingly, if the user does not agree with the processing of their data by JOENFA S.L., they must refrain from providing or sending their personal data to JOENFA S.L., opting for anonymous browsing on the website or, if applicable, not using the website’s services.

Personal information will only be used for limited purposes, such as those outlined above and/or, without limitation, those that are specifically and clearly informed prior to the collection and processing of the data and constitute legitimate processing by JOENFA S.L.

As part of the services and content offered through the website, JOENFA S.L. may request personal data from the user through forms or other means. In such cases, JOENFA S.L. will include an informative communication in the data collection form, indicating all the conditions for processing personal data in accordance with Article 5 of the LOPD, such as whether responding to the questions posed is mandatory or optional, the consequences of obtaining or refusing to provide the data, the purposes of the collection, potential transfers that may be made, and, where applicable, request the user’s consent for personal data processing. Furthermore, services with specific conditions will include the relevant informative text regarding the terms that particularly regulate the use of the service. These policies will always be complementary and subsidiary to the informative texts where they do not contradict them.

 

4. IDENTIFICATION OF THE RECIPIENTS TO WHOM JOENFA S.L. MAY DISCLOSE OR COMMUNICATE DATA

JOENFA S.L. only intends to disclose or communicate data in accordance with Article 11.2.c of the LOPD to fulfill its obligations with the competent public authorities in the matters concerned when required by the applicable legislation at any given time, and possibly to other bodies such as the State Security Forces, Judges, Public Prosecutor’s Office, Courts, the Court of Auditors, or the Ombudsman.

In the event that the user makes an online purchase through the website, JOENFA S.L. may disclose their data to third parties involved in managing the purchase to properly handle the entire process, such as the banks involved in processing payment, courier companies, transport companies, insurance companies, assembly companies, and any other third parties who necessarily intervene, directly or indirectly, in managing the online purchase throughout its stages and processes in accordance with applicable laws. For this purpose, JOENFA S.L. will expressly inform the user of the recipients of their data and the purpose of the communication in the user’s registration form as well as in the Particular Conditions of Contract and legal texts governing the same. If the user disagrees with the proposed data disclosures, they should refrain from making any online purchase.

If the user participates in any event organized by JOENFA S.L., their data may be disclosed to third parties involved in managing the event.

Likewise, JOENFA S.L. informs the user that any other data disclosure required will be communicated to them when provided by the LOPD, informing them explicitly, precisely, and unequivocally about the recipients of the information, the purpose for which the data will be used, and the nature of the disclosed data. Where applicable, JOENFA S.L. will request the user’s unequivocal, specific, and informed consent before processing any personal data.

 

5. OTHER RECIPIENTS OF INFORMATION

JOENFA S.L. informs the user that this entity is solely responsible for and guarantees the confidentiality, security, and processing of the data in accordance with this policy concerning personal data collected from the user through this website. JOENFA S.L. does not assume any responsibility for the processing and subsequent use of personal data by third-party providers of information society services who may have access to such data in the course of providing their services or conducting their activities.

Third-party providers of information society services refer to – without limitation – those physical or legal persons providing the following services: (i) Transmission of data over a communication network provided by the recipients of the service. (ii) Services granting access to the aforementioned network. (iii) Services of data storage or hosting. (iv) Provision of content or information.

Additionally, JOENFA S.L. is not responsible for the data processing carried out by third parties who establish hyperlinks to JOENFA S.L., nor for those responsible to whom JOENFA S.L. refers users via hyperlinks on its website.

 

6. DATA QUALITY

JOENFA S.L. informs the user that, unless legally constituted representation exists, no user may use the identity of another person and communicate their personal data. Therefore, the user must always ensure that when using email, they are only including their own personal data that is appropriate, relevant, up-to-date, accurate, and true. In this regard, the user will be solely responsible for any direct and/or indirect damage caused to third parties or to JOENFA S.L. due to the use of personal data of another person, or their own personal data when such data is false, inaccurate, outdated, inadequate, or irrelevant. Similarly, the user who communicates the personal data of a third party will be responsible to the third party for the obligation to inform them as established in Article 5.4 of the LOPD when personal data has not been collected directly from the data subject, and/or for the consequences of failing to inform them.

 

7. DATA OF MINORS OR INCAPACITATED PERSONS

Furthermore, if the user is under eighteen (18) years of age or incapacitated, JOENFA S.L. informs the need for consent from their parents, guardians, or legal representatives to communicate their personal data to JOENFA S.L. Therefore, JOENFA S.L. requests that such users refrain from using the email service and not register for any service or application of JOENFA S.L. Registration and use of the services on this site, particularly for making purchases, is prohibited for minors under eighteen (18) years of age and incapacitated persons who are not legally represented in accordance with applicable laws. In such cases, JOENFA S.L. will not be responsible for the actions of the minor or incapacitated person.

 

8. FOLLOW US ON SOCIAL MEDIA

Social media networks are services provided by third-party providers that allow users to participate in a virtual community with other users, where they can create and share their own public profile, content, information, and personal data with others on the network.

On a social network, users can create an account or profile for personal or commercial purposes. The operation of the social network is primarily regulated by the terms and conditions set by the owner and/or provider of the network, and secondarily, for accounts or profiles created for commercial purposes, by the terms and conditions established by the owner of the official profile or commercial account.

JOENFA S.L. has profiles on some social networks such as, but not limited to, Facebook, Twitter, and Pinterest. You can follow and become a fan of JOENFA S.L. on these mentioned social networks and on other social networks we may indicate through this JOENFA S.L. website.

Our official sites and pages on social media are aimed at users over 18 years of age. Therefore, if you wish to be part of our official sites and pages, you must be over 18 years old and carefully read the conditions and policies published by JOENFA S.L.

JOENFA S.L. is responsible for managing its official sites and pages on social networks as long as they are the original official sites and pages created by JOENFA S.L., and the social network’s operation allows for such management.

If the user becomes a follower of JOENFA S.L.’s official sites and pages, they must comply with the specific conditions published on each site or official page by the provider and owner of the social network and those published by JOENFA S.L. Becoming a “friend” or “follower” of our official sites and pages on social networks implies the user’s consent to the processing of their data as outlined in the policies and conditions that govern their use, as mentioned above.

JOENFA S.L. is not responsible for unofficial sites and pages that third parties may create on social networks, even if they imitate the look and feel of JOENFA S.L.

JOENFA S.L. is responsible for the data processing conducted through its official sites and pages on social networks. If the user becomes a friend or follower of our official sites and pages on social networks, their personal data will be processed to properly manage the site or page, gather opinions and/or comments, and inform and involve them in different events organized by JOENFA S.L. via those official sites and pages on social networks.

In any case, the user is informed that JOENFA S.L. may delete from its official sites and pages on social networks any information that goes against the rules established by the provider or owner of the social network, the particular conditions set by JOENFA S.L. for their official sites, or the law, morality, public order, and/or the legitimate rights of third parties.

Similarly, the owners or providers of social networks may remove content that violates their rules or regulations, whether done automatically or reported by another user.

To stop following the official site or page of JOENFA S.L. or any of its official sites on social networks, the user must follow the steps provided in the terms of use of each network provider, and JOENFA S.L. cannot intervene in this process. However, JOENFA S.L. reserves the right to create, edit, modify, and/or delete its sites and/or official pages without prior notice to the user.

For any queries regarding the data processing of followers on JOENFA S.L.’s official sites or pages on social networks, the user can contact JOENFA S.L. through the contact form on this website.

 

9. DATA UPDATE

The user is the only source of information for their personal data, so JOENFA S.L. asks them to notify any changes to keep their data up-to-date and in compliance with the principles of the LOPD (Personal Data Protection Act). Such modifications can be made by the registered user directly through their account or by exercising their rights, as outlined in this policy in the section concerning the exercise of the rights of access, rectification, cancellation, and opposition.

 

10. EXERCISE OF THE RIGHTS OF OBJECTION AND REVOCATION OF CONSENT GIVEN FOR RECEIVING COMMERCIAL COMMUNICATIONS VIA ELECTRONIC OR OTHER EQUIVALENT COMMUNICATION MEANS

The user is informed that under Article 21.2 and 22.1 of the LSSICE (Spanish Law on Information Society and Electronic Commerce), they have the right to oppose the processing of their data for promotional purposes, as well as to revoke their consent for receiving commercial communications at any time. In either case (opposition or revocation), this can be done by simply notifying JOENFA S.L. of their intention. To do so, the user may request opposition and/or revocation of consent, as well as exclusion or unsubscribing from receiving commercial communications by sending an email to the address: clientes@JOENFA.S.L..com, with the subject “baja” (unsubscription), or by clearly expressing their opposition, revocation of consent, or request for exclusion from receiving electronic commercial communications or any equivalent means.

JOENFA S.L. will consider their request to guarantee the exercise of their rights to stop receiving commercial communications electronically or through other equivalent communication means, in accordance with the regulations on electronic commerce and the information society. To this end, JOENFA S.L. may process the minimum essential data of the user to ensure the cessation of or non-receipt of such commercial communications when requested.

 

11. EXERCISE OF ACCESS, RECTIFICATION, CANCELLATION, AND OBJECTION RIGHTS

JOENFA S.L. informs the user about their ability to exercise their rights of access, rectification, cancellation, and opposition by submitting a written request to JOENFA S.L. at the following address or any address that replaces it and is communicated in the General Data Protection Registry:

JOENFA S.L.

Pol. Ind. San Cristobal

c/La Solana Parc A1

46630 – Fuente de la Higuera

Valencia | España

To exercise these rights, the interested party must send JOENFA S.L. a written communication indicating the request or right they wish to exercise along with a copy of their ID or another valid document that proves their identity.

The user is reminded that if they are registered on the site, they can access and modify their data through their account.

 

12. COOKIES AND DATA STORAGE AND RETRIEVAL DEVICES ON TERMINAL EQUIPMENT

JOENFA S.L. may use cookies when a user navigates through the site’s pages. These cookies will be used by JOENFA S.L. under the conditions and purposes described in its Cookie Policy.

 

13. SECURITY MEASURES ADOPTED REGARDING THE PROCESSING OF PERSONAL DATA

JOENFA S.L. informs the user that, in accordance with the provisions of the LOPD (Spanish Data Protection Act) and the RDLOPD (Royal Decree on Data Protection), it has adopted the necessary technical and organizational measures to ensure the security of personal data and prevent its alteration, loss, treatment, or unauthorized access. These measures take into account the state of the technology, the nature of the data stored, and the risks they may be exposed to, whether resulting from human actions or the physical or natural environment. JOENFA S.L. will only register personal data in files that meet the conditions outlined in the mentioned regulations concerning data integrity and security, as well as the treatment centers, premises, equipment, systems, and programs. JOENFA S.L. also guarantees the user’s professional secrecy and the obligation to safeguard the personal data.

 

14. RECOMMENDATIONS TO USERS

JOENFA S.L. recommends that users use the latest versions of software for their internet browsing, as these incorporate greater security measures.

JOENFA S.L. also recommends that users employ available security mechanisms (secure web servers, encryption, digital signatures, firewalls, etc.) to protect the confidentiality and integrity of their data, as necessary, given the risks of identity theft or communication violations.

JOENFA S.L. reminds users that the internet is not a completely secure environment. However, various tools and techniques are available to improve data protection. Therefore, users should take steps to protect their data and communications, such as using legally available email encryption for confidential messages and access codes for their devices connected to the internet.

Finally, JOENFA S.L. stresses the importance of reading, understanding, and, if in agreement, accepting the conditions published on the websites, especially on this site, as all legal conditions must be accepted prior to using the services, particularly before making a purchase through the site.

 

15. POLICY UPDATES

Occasionally, JOENFA S.L. will update this privacy policy and the processing of personal data of users of the website.

Any modifications to this policy will be published and notified on JOENFA S.L.’s website and in this policy itself. Users should be aware that the processing of the data they have communicated to JOENFA S.L. will be governed by the policies and conditions in effect at the time they provided their personal data to JOENFA S.L. or, if applicable, by the modified new version. This does not affect the application of specific legal texts, such as those included in coupons, data collection forms, or particular service conditions.

In any case, it is the user’s responsibility to periodically access JOENFA S.L.’s privacy policies to stay informed of the latest version.

JOENFA S.L. reminds the user that if, after reading this document, they continue to use the website’s services and provide their personal data to JOENFA S.L., they are expressing their explicit acceptance of this privacy policy and personal data processing. If not, the user should refrain from using the website’s services and contents in a way that would communicate personal data to JOENFA S.L., and they should navigate anonymously.

 

16. CONTACT INFORMATION

JOENFA S.L. will be grateful for any comments the user provides regarding this privacy policy and personal data protection. For such purposes or for any queries related to the policy, the user can contact JOENFA S.L. through the contact form on this website.